Effective Date: 2025

Welcome to Sankofa Psychotherapy and Consultancy Group's website. By accessing and using our website, services, or engaging with our therapeutic, consulting, or educational programs, you agree to be bound by the following terms and conditions. If you do not agree with these terms, please do not use our services.

1. Use of This Website

The content on this website is provided for informational purposes only and does not constitute professional medical, psychological, or legal advice. While we strive to provide accurate and up-to-date information, the content is not intended to replace professional consultation or treatment. You agree to use this website and its content responsibly and not to misuse, copy, distribute, or reproduce any material without our written permission.

2. Appointments & Services

By booking a service, consultation, workshop, or therapy session with Sankofa Psychotherapy and Consultancy Group, you agree to:

• Provide accurate and complete information about yourself and your needs
• Respect the therapeutic space, our practitioners, and other participants in group settings
• Follow our cancellation policy, which requires at least 24 hours notice for cancellations or rescheduling
• Understand that late cancellations or no-shows may be subject to fees as outlined in your service agreement
• Attend sessions in a sober state and disclose any relevant information that may impact your participation

3. Confidentiality & Privacy

Sankofa Psychotherapy and Consultancy Group is committed to maintaining the confidentiality of your personal information and therapeutic records, in accordance with professional standards and applicable privacy laws. All clinicians are bound by professional codes of ethics and confidentiality requirements. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your information.

4. Intellectual Property

All content on this website, including but not limited to logos, designs, text, graphics, images, and educational materials, is the exclusive property of Sankofa Psychotherapy and Consultancy Group unless otherwise stated. You may not reproduce, distribute, modify, or use this content for commercial purposes without our express written permission.

5. Limitation of Liability

Sankofa Psychotherapy and Consultancy Group strives to provide a safe, respectful, and professional environment. However, we are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or services. While we maintain professional standards and ethical practices, outcomes in therapy and consultation services vary by individual. We are committed to providing culturally responsive, trauma-informed care, but cannot guarantee specific results.

6. External Links

Our website may contain links to third-party websites, resources, or services. Sankofa Psychotherapy and Consultancy Group is not responsible for the content, privacy practices, or availability of these external sites. The inclusion of any link does not imply our endorsement of the linked site or service.

7. Termination of Services

We reserve the right to deny service, terminate sessions, or restrict access to our website if these terms are violated, if inappropriate conduct occurs, or if it is determined that our services are not appropriate for your needs. In such cases, we will make reasonable efforts to provide appropriate referrals when possible.

8. Professional Standards

All clinicians and consultants at Sankofa Psychotherapy and Consultancy Group are licensed or registered professionals bound by their respective regulatory bodies and professional codes of ethics. We are committed to providing culturally responsive, trauma-informed, and anti-oppressive services. If you have concerns about the services provided, please address them directly with your practitioner or through appropriate regulatory channels.

9. Changes to Terms

Sankofa Psychotherapy and Consultancy Group reserves the right to update or modify these terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the revised terms.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of Ontario, Canada. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Ontario.